The graveyard of Google services is growing again, that is, that dark part of the web where all the tools, programs and applications of Big G end up which, for one reason or another, do not achieve success. The last tombstone, today, is that of the Duplex on the Web service.
Duplex is one suite of AI-based services that allows you to simplify the purchase of products and services on the net through a series of automations aimed at making the user experience faster and more intuitive and, at the same time, improving the sales of the shop online. A note issued by Googlehowever, explains that the service and all of its automations will no longer be supported in December.
Google has launched Duplex on the web in 2019at its annual Google I/O conference. Initially, the project was focused on a few uses: for example, it made it possible to maintain customer data and purchasing preferences in different cinemas of the same chain, allowing for rapid ticket and seat selection. Later, however, Duplex also extended to passwords, allowing users to change those results compromised by a cyber attack.
Google had also promised that Duplex would be integrated with Google Assistantallowing it, for example, to autofill i form on the web, to book take-away food or even to rent a car through the appropriate services. Unfortunately, the very low adherence among the vendors decreed the failure of the platform: very few, in fact, signed up for the service.
At the moment, however, some of Duplex’s functions will be integrated into Google Assistant in a more direct way: in short, the “base” launched by Big G in 2019 will not be completely lost, but the service has been definitively retired by the Mountain View giant.